Application Modernization
Scaling a Global E-commerce Platform to Support 130+ Countries
130+
countries served by the platform
3+ years
as Skyroam's engineering team
Telecom & Broadband
Modernize telecom without downtime.
We modernize OSS and BSS platforms, connect network data, and build customer applications that improve service while the operation keeps running.
Trusted by carriers and providers
Telecom platforms we have helped modernize and scale
OSS/BSS modernization
Modularization of billing, provisioning, support, and operational systems through clear APIs, phased cutovers, and integrations that protect service continuity.
Self-service that cuts churn
Web and mobile products for sign-up, plan changes, billing, payments, support, and account management, reducing avoidable service contacts.
Network data and AI
Real-time pipelines and operational models for failure prediction, capacity planning, demand analysis, and faster investigation across network systems.
Platforms built to scale
Architectures designed for high subscriber counts, large event volumes, strong observability, controlled infrastructure cost, and reliable recovery.
Billing and provisioning integrations
Integration across network, identity, billing, payment, CRM, and provisioning systems with clear failure handling and reconciliation.
Embedded product teams
Senior engineers and product specialists who work inside your tools and delivery process, with ownership from architecture through rollout.
What telecom clients say
Martin RufoVP of Operations
@ FINN
We wouldn't be able to operate as efficiently as we do without Cheesecake Labs. Thanks to them, we're scaling our team much more efficiently in the US than in our Germany office.
Justin HallHead of Mobile Engineering
@ Tapcart
They're very proactive and solutions-oriented. They're always suggesting better ways to implement the architecture rather than just doing what they're told. This is exactly what we're looking for in our partners, and we haven't seen that in many outsourced companies.
Mark HeynenCo-Founder & Chief Product Officer
@ Knap
We couldn’t have solved some of the complex problems to deliver this product without the support of Cheesecake Labs' team.
Nan JiangVP, Business Development, M&A
@ Bemis Manufacturing Company
Cheesecake Labs has been a valuable partner to us. They consider what we don’t know and our challenges, and then they anticipate issues and find solutions for us.
Alicia SmithHead of Blockchain Innovation
@ MoneyGram International
They're great to work with. The team is very open, and when we’ve had challenges, they've worked through them with us. We feel like we're one team instead of working with a different company.
Julia RodriguesR&D & Innovation Coordinator
@ AES Corporation
They developed an understanding of the energy sector and applied that to the product. Their collaborative style, communication, and knowledge led us to achieve our goal of having this platform at the end of the project.
Telecom Opportunity Review
Bring one AI initiative your team is weighing, such as churn prediction, network optimization, or automated support. We will give you a practical read on what is realistic, where the risks are, and what it would take to ship.
- Format
- 30-min video call
- Who you'll meet
- Partnerships team + senior solutions engineer
- What we'll cover
- One AI initiative you're considering
- What you'll leave with
- Feasibility view, risk flags, rough cost & timeline
- Cost
- Free, no obligation
FAQ
We build self-service portals and apps, carrier SaaS products, billing and provisioning systems, AI network-analytics platforms, and integrations with OSS/BSS stacks.
Yes. We turn outdated support and billing systems into modular platforms with clear APIs and integrations — lower operating cost, without interrupting service for the subscriber.
Yes. We integrate self-service portals and internal tools with provisioning, billing, and network systems, so orders, upgrades, and support actions flow end-to-end without manual re-entry.
Yes. We build portals and apps where customers resolve things on their own: sign-up, upgrade, duplicate bills, support, and payment. Fewer call-center tickets, more retention, higher NPS.
Yes. We unify network telemetry into real-time pipelines and AI models that handle millions of subscribers and millions of events per second, predicting failures, optimizing capacity, and anticipating demand.