Scaling AI: A 6-Month Path from Champions to Company-Wide
Douglas da Silva | May 27, 2026
"Without data, you're just another person with an opinion." That phrase became a cliché because it's true. And it remains true in the generative AI era.
Most product teams are experimenting with AI at the edges — a copilot here, an automated summary there. The real shift is harder to see and far more consequential: what happens when AI enters the core product analytics loop.
For Product Managers (PMs), that changes where the work happens, what gets automated, and what still requires human judgment. This article breaks down the specific areas AI reshapes, and the decisions it still can’t make for you.
Before discussing any tool or automation, it’s worth going back to basics. Product analytics brings with it a well-known concept: Empathy Debt.
It’s the most honest diagnosis for product teams: every time you ship something without understanding how users actually engage with it, you’re accumulating debt. That debt is paid down through two feedback loops — the external one (interviews, research, ethnography) and the internal one (product analytics).
AI doesn’t eliminate that debt. It accelerates the repayment cycle, but only when the PM knows what they’re solving for. The question any analytics implementation needs to answer first is simple:
What business decisions and actions should the analytics implementation support?
If you can’t answer that clearly before specifying a single feature, you’re building a dashboard that many people will love at first — and that, before long, no one will use. That’s the problem Artificial Intelligence can’t solve on its own.
The classic analytics pipeline — planning, design, specification, execution, and launch — still exists. What changes is where the PM spends their time within it.
AI agents can already analyze PRDs, tickets, and personas to suggest which events need to be captured for each feature. This doesn’t replace the PM, it frees him to do the work only a PM can do: translate business needs into actionable data requirements based on the company’s context and culture.
The temptation is to delegate everything to the agent and approve the output. The risk is failing to refine the context and getting a weak output. If the input prompt isn’t grounded in clear business decisions, the agent will generate a voluminous, technically correct, but analytically useless, tracking plan.
Read more: Python vs SQL in Data Pipelines: Why the Answer is Both
That last question is the most frequently skipped. Events with no associated decision are noise. AI generates more of them, faster, which makes the PM’s filtering judgment more critical.
AI applied to onboarding is one of the most concrete use cases for many PMs. Copilots, coworkers, and behavior-based agents can detect friction in real time. A user trying to complete the same step three times is a clear signal that the flow is breaking.
That’s genuinely powerful. But it introduces a new failure mode: AI-powered vanity metrics.
Imagine a system that reduces onboarding time from 8 to 3 minutes. Great. But if the activation rate, the user reaching their first meaningful action, didn’t improve, what was optimized was a pretty, sellable number, not the behavior that actually matters. Did that optimized onboarding produce positive results? Did it move the needle?
The test every PM needs to apply to any metric, with or without AI: What changes in my decision when this number moves?
If the answer is “nothing,” the metric is vanity. Session count is often vanity, the rate of users who complete a core action within their first session is actionable.
The distinction matters more when AI is producing metrics at scale, because the volume of available data obscures which numbers actually connect to decisions.
One of the most promising uses of AI in analytics is the continuous validation of your data source. Agents can simulate user behavior, run end-to-end tests, and flag when events stop firing due to regressions or interface breakages, all within a review and refinement loop.
This addresses a persistent, costly problem: dirty data. When events fire inconsistently, or when tracking plans accumulate unused events over time, the data layer stops being a reliable source of truth. Teams compensate by layering on more tooling, which compounds the problem.
AI-assisted validation shifts this from a reactive cleanup task to a proactive quality loop. Teams that combine automated event monitoring with disciplined pruning, removing events that no longer map to active decisions, maintain cleaner data pipelines and more trustworthy analytics at scale.
Read more: Reviewing Code Generated by AI
There are choices in Product Analytics that AI doesn’t make for you, and that define the success or failure of your strategy for years:
Pivoting this decision later is expensive. It determines requirements, tooling, working hours, data structure, and squad synchronization. Make this decision early and document the trade-offs.
The choice of analytics tool is a medium-term bet. Evaluate native support for your platforms, segmentation capability, reporting depth, raw data access, and action orientation. Tools with built-in AI introduce new variables: how does the model interpret the data? How do you audit the automatic suggestions?
No analytics platform should be a single point of failure. A secondary tool that cross-checks event data and covers gaps is standard practice for any team that treats data quality as a business requirement, not an engineering concern.
Before any engineering work begins, stakeholders need to validate the design, system design, or data dictionary, depending on your context. This includes the capabilities and limitations of the tools. An AI feature that stakeholders don’t understand is a feature no one will use to make decisions.
“It’s unlikely you will get it 100% right in the first go. Improving your analytics is a continuous process.”
That doesn’t change with AI. What changes is the speed of the cycle. Uncovered scenarios, edge cases, and data corruptions will all still surface. The difference is that with agents in the loop, you can detect and fix issues faster.
The ultimate goal remains pragmatic and unchanged: build products that people actually adopt. Analytics only serves that goal when it’s grounded in clear decisions, actionable metrics, and a team that understands data is a means, not an end.
Cheesecake Labs helps product and engineering teams build data architectures that support real decisions, from analytics instrumentation to AI-driven product intelligence. Talk to our team!
Senior Product and Project Manager with more than 14 years of experience in product and project management, starting with a degree in Computer Science and evolving to a specialization in Data Science. Experience in ideation, research, empathy, problem definition, case studies, design thinking, prototyping and implementation of digital products, data projects, apps and SaaS. I worked in the government statistics segment, marketing agencies, retail, consulates, banks and airlines.