Knapsack Chat: Simple, Secure AI Integration for SaaS

Business of Apps recently featured the launch of Knapsack Chat, the latest innovation from the AI-powered platform Knapsack. The solution offers a simple and secure way for SaaS companies to integrate AI-driven chat functionality directly into their core data.

Knapsack Chat offers a lightweight JavaScript SDK that enables SaaS teams to embed a contextual, AI-powered chat interface in just a few lines of code. The solution connects seamlessly to internal data sources such as emails, calendars, and documents, providing context-aware responses while maintaining strict compliance with SOC 2, HIPAA, and GDPR standards.

“Many SaaS companies are eager to roll out AI but have been blocked by complexity,” says Mark Heynen, CPO and co-founder of Knapsack. “We make it super simple, without forcing teams to compromise on privacy or control.”

Developed in close partnership with Cheesecake Labs, the platform combines enterprise-grade privacy with fast, intuitive performance, reducing development time and costs for companies looking to adopt AI responsibly. Early adopters, such as Sevanta, are already experiencing measurable gains in productivity and engagement.

The partnership showcases our expertise in AI integration and development, delivering scalable, compliant, and user-centered solutions that accelerate innovation for SaaS and enterprise clients.

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