{"id":11970,"date":"2024-03-28T16:06:29","date_gmt":"2024-03-28T16:06:29","guid":{"rendered":"https:\/\/cheesecakelabs.com\/blog\/"},"modified":"2024-03-28T16:19:03","modified_gmt":"2024-03-28T16:19:03","slug":"company-culture","status":"publish","type":"post","link":"https:\/\/cheesecakelabs.com\/blog\/company-culture\/","title":{"rendered":"Why Company Culture is Vital for Business and Client Success?"},"content":{"rendered":"\n<p>Imagine a scenario where staff excel in their roles <em>and<\/em> actively engage in activities that consistently enrich their professional growth, seamlessly enhancing the quality of service delivered to your business\u2019s valued clients.<\/p>\n\n\n\n<p>That\u2019s not just a pipe dream \u2014 that\u2019s the kind of scenario that a well-built, well-maintained company culture can create.&nbsp;<\/p>\n\n\n\n<p>Today, we\u2019re exploring company culture and why it\u2019s so important for employee and client success. Plus, we&#8217;ll also give you some insight into our culture here at Cheesecake Labs.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is company culture?<\/strong><\/h2>\n\n\n\n<p>Company culture (sometimes called \u201corganizational culture\u201d) isn\u2019t just one thing. It\u2019s an overarching concept that includes a <a href=\"https:\/\/cheesecakelabs.com\/en\/careers\/#:~:text=if-,our%20values,-also%20drive%20you\" target=\"_blank\" rel=\"noreferrer noopener\">company\u2019s values<\/a>, norms, attitudes, approaches, and practices.<\/p>\n\n\n\n<p>Think about your company culture as how work gets done within your business \u2014 it\u2019s all the little things that add up to create your unique approach.&nbsp;<\/p>\n\n\n\n<p>This can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your company values and mission<\/li>\n\n\n\n<li>How you communicate (internally and externally)<\/li>\n\n\n\n<li>How you make decisions<\/li>\n\n\n\n<li>How to support, empower, and celebrate employees<\/li>\n<\/ul>\n\n\n\n<p>All of these things come together to create your unique organizational culture.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is culture important in a company?<\/strong><\/h2>\n\n\n\n<p>There are many different ways that your company\u2019s culture contributes to your company\u2019s success. Here are just a few key things to keep in mind about company culture:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Company culture impacts employee engagement and performance<\/strong><\/h3>\n\n\n\n<p>Good company culture helps improve employee engagement and overall performance. Research by SHRM shows that <strong>companies with good culture have employees who are a massive <a href=\"https:\/\/www.shrm.org\/about\/press-room\/shrm-research-informs-global-workplace-culture-model#:~:text=%E2%80%94Today%2C%20SHRM%20released%20a%20new,excellent%2C%E2%80%9D%20while%20fewer%20than%201\" target=\"_blank\" rel=\"noreferrer noopener\">790%<\/a> more likely to feel satisfied at work.<\/strong> And those same employees also said they were more loyal to their organization and less likely to want to search for a new job.&nbsp;<\/p>\n\n\n\n<p>Plus, Gallup found that <strong>employees who are highly engaged at work are <a href=\"https:\/\/www.gallup.com\/workplace\/321743\/increase-productivity-lowest-possible-cost.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">14%<\/a> more productive<\/strong>, meaning they accomplish more and do it more efficiently than employees with low engagement.<\/p>\n\n\n\n<p>So, building a strong company culture helps improve the <a href=\"https:\/\/cheesecakelabs.com\/blog\/elevating-employee-experience-with-the-cakers-summit\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee experience<\/a> and boost productivity.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Company culture and values impact customer experience and success<\/strong><\/h3>\n\n\n\n<p>We\u2019re strong believers in the idea that taking care of the people who work for you means taking care of your clients and customers by extension.<\/p>\n\n\n\n<p>After all, happier employees will produce better work, making your clients happier.&nbsp;<\/p>\n\n\n\n<p><strong>In fact, PwC found that organizations with a distinctive company culture were <\/strong><a href=\"https:\/\/www.pwc.com\/gx\/en\/issues\/upskilling\/global-culture-survey-2021.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>89%<\/strong><\/a><strong> more likely to see an increase in customer satisfaction and <\/strong><a href=\"https:\/\/www.pwc.com\/gx\/en\/issues\/upskilling\/global-culture-survey-2021.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>48%<\/strong><\/a><strong> more likely to see an increase in revenue.<\/strong>&nbsp;<\/p>\n\n\n\n<p>So, it\u2019s clear that investing in your corporate culture isn&#8217;t a luxury \u2014 it&#8217;s a strategic imperative that directly impacts your team&#8217;s performance and the success of your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A look at Cheesecake Labs\u2019 company culture<\/strong><\/h2>\n\n\n\n<p>At Cheesecake Labs, we\u2019ve seen over the years that creating a value-driven culture has been essential to our success.<\/p>\n\n\n\n<p>Let\u2019s take a look at the frameworks we use to invest time and energy into our Cakers (employees) and then pass the benefits of our culture onto our clients.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dedicated time for upskilling<\/strong><\/h3>\n\n\n\n<p>We allocate five hours every month for each employee to focus on upgrading their skills. This means they get to learn new things and deliver better results for our clients.<\/p>\n\n\n\n<p>How do we do this? Through carefully curated rituals, like regular one-to-one sessions with their direct tech leader, a culture of constructive feedback, expert forums for innovation and technical discourse, and more.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1:1 meetings: Personal development and high-level guidance&nbsp;<\/strong><\/h4>\n\n\n\n<p>During one-on-one sessions with an expert technical leader, Cakers receive personalized guidance and mentorship to address challenges they may be facing in their current projects. These meetings help us quickly tackle any issues and ensure we deliver a premium service to our clients.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Bakeries: Technical forums&nbsp;<\/strong><\/h4>\n\n\n\n<p>Bakeries are our version of chapters in a chapter and guild structure and are rooted in the art of service definition. For example, because we build mobile apps, we have a Mobile Bakery. This approach ensures that, no matter what a client has asked us to create, we\u2019re building a collaborative environment around that activity. This helps us share knowledge and add value to our current and future clients.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Guilds: Exploring culture and tech innovation<\/strong><\/h4>\n\n\n\n<p>Innovation is the lifeblood of any successful organization. That\u2019s why we facilitate Guilds around specific initiatives. They give us the chance to discuss emerging industry trends and encourage Cakers to explore new avenues and innovations. For example, we have Guilds focusing on things like Blockchain, IoT, Diversity &amp; Inclusion. This commitment to staying ahead of the curve is a cornerstone of our approach and ties directly into one of our company values: <a href=\"https:\/\/cheesecakelabs.com\/en\/careers\/#:~:text=Collaborate%20and%20help%20others%20grow\">Collaborate and help others grow<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>All Hands Meetings: Getting everyone on the same page&nbsp;<\/strong><\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-1200x628.jpg\" alt=\"\" class=\"wp-image-11972\" srcset=\"https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-1200x628.jpg 1200w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-600x314.jpg 600w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-768x402.jpg 768w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-1536x804.jpg 1536w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs-760x398.jpg 760w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/company-culture-cheesecake-labs.jpg 1643w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<p>We hold regular All Hands Meetings that include everyone in the company. These meetings serve as vital touchpoints for aligning teams, fostering transparency, and promoting a shared understanding of the company&#8217;s goals and direction.<\/p>\n\n\n\n<p>Plus, they cultivate a culture of <a href=\"https:\/\/cheesecakelabs.com\/en\/careers\/#:~:text=Take%20ownership%20and%20be%20responsible\">accountability and collective ownership<\/a>, ensuring we practice and exhibit these values in our daily interactions with our clients.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Special Events: Promoting wellness to support top-notch delivery&nbsp;<\/strong><\/h4>\n\n\n\n<p>We regularly hold special events centered around specific topics, holidays, and more. Some past and recurring events cover topics like <a href=\"https:\/\/cheesecakelabs.com\/blog\/diversity-value-pride-week-cheesecake-labs\/\" target=\"_blank\" rel=\"noreferrer noopener\">LGBTQIA+ Pride<\/a>, mental health, <a href=\"https:\/\/cheesecakelabs.com\/blog\/female-week-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">celebrating women<\/a>, and physical well-being.<\/p>\n\n\n\n<p>These events foster a safe space for meaningful conversations and help us cultivate a culture of empathy and understanding.&nbsp;<\/p>\n\n\n\n<p>And these shared moments in our community help improve our relationships and facilitate more meaningful conversations. This helps us collaborate better day-to-day and build a culture of mutual respect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Here\u2019s how our company culture contributes to our customer&#8217;s success<\/strong><\/h3>\n\n\n\n<p>Those are just a few things we do to build a company culture that promotes continuous improvement, transparent communication, and quality service delivery. But what real-world impact do these practices have on the clients who work with us?<\/p>\n\n\n\n<p>Here\u2019s how our company culture has helped some of our clients sharpen their competitive edge in the market:&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Our bakeries led to innovations for MoneyGram<\/strong><\/h4>\n\n\n\n<p>At the Bakery, our service is not just about the individuals assigned to your project \u2014 it&#8217;s about a collaborative space where any Caker (even those not directly involved) can contribute to its success.&nbsp;<\/p>\n\n\n\n<p>For example, our team discussed testing methodologies at one of our Bakeries. This discussion led to a new innovative approach that enhanced code quality for our client, MoneyGram.<\/p>\n\n\n\n<center>\n<blockquote class=\"twitter-tweet\"><p lang=\"en\" dir=\"ltr\">Developed by <a href=\"https:\/\/twitter.com\/CheesecakeLabs?ref_src=twsrc%5Etfw\">@CheesecakeLabs<\/a> in partnership with <a href=\"https:\/\/twitter.com\/MoneyGram?ref_src=twsrc%5Etfw\">@MoneyGram<\/a>, the solution will officially debut in Q1 2024 and will be available as a fee-free service until June 2024.<a href=\"https:\/\/twitter.com\/hashtag\/Meridian2023?src=hash&amp;ref_src=twsrc%5Etfw\">#Meridian2023<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/cryptowallet?src=hash&amp;ref_src=twsrc%5Etfw\">#cryptowallet<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/MoneyGram?src=hash&amp;ref_src=twsrc%5Etfw\">#MoneyGram<\/a> <br>\u2935\ufe0f\ud83e\uddf5 <a href=\"https:\/\/t.co\/y7RgWuzieN\">pic.twitter.com\/y7RgWuzieN<\/a><\/p>&mdash; Cheesecake Labs (@CheesecakeLabs) <a href=\"https:\/\/twitter.com\/CheesecakeLabs\/status\/1706724511998149109?ref_src=twsrc%5Etfw\">September 26, 2023<\/a><\/blockquote> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/center>\n\n\n\n<p>Because MoneyGram had support from Cakers directly working on their project and insight and ideas from additional specialists, we helped them build a higher-quality product<strong>.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Our Blockchain Guild helped Stellar create a GitBook and squash bugs<\/strong><\/h4>\n\n\n\n<p>Our Blockchain Guild has led to some unique benefits for our client, Stellar. For example, the Cheesecake Labs Blockchain Guild now curates a <a href=\"https:\/\/cheesecake-labs.gitbook.io\/stellar-plus\/\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar-focused GitBook.<\/a><\/p>\n\n\n\n<p>This comprehensive GitBook includes documentation revolving around the <a href=\"https:\/\/cheesecakelabs.com\/blog\/stellar-network\/\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar network<\/a>, meticulously assembled by our blockchain guild. Every month, these experts meet for hour-long sessions to delve into discussions and promote best practices for enhancing projects within the company.&nbsp;<\/p>\n\n\n\n<p>What\u2019s more, our former Blockchain Guild Master, Fabricius, discovered a bug that greatly impacted Stellar&#8217;s business. They even <a href=\"https:\/\/stellar.org\/blog\/developers\/fee-bump-bug-disclosure\" target=\"_blank\" rel=\"noreferrer noopener\">issued a statement<\/a> disclosing that the bug discovered in Stellar Core v20.1.0 \u201ccould impact applications and services that use fee bumps for Soroban transactions.\u201d<\/p>\n\n\n\n<p>The Guild\u2019s close attention to Stellar\u2019s technology proved to be an invaluable resource for Stellar, offering them a new level of insight and support.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Our Diversity &amp; Inclusion Guild can help improve client success<\/strong><\/h4>\n\n\n\n<p>Our Diversity &amp; Inclusion Guild is made up of Cakers from various teams within Cheesecake Labs and works to discuss diversity and inclusion across our organization and our larger community.<\/p>\n\n\n\n<p>This includes sharing experiences, lessons we\u2019ve learned, and best practices when it comes to diversity. During monthly meetings, the Guild aims to empower Cakers on diversity and inclusion topics from unconscious bias to equality, equity, and affirmative actions to empathy and psychological safety, and many more.&nbsp;<\/p>\n\n\n\n<p>Exploring diversity and inclusion in depth is beneficial both for Cheesecake Labs and for our clients \u2014 and research supports this. Here are a few key takeaways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Millennials already constitute <a href=\"https:\/\/www.pwc.com\/co\/es\/publicaciones\/assets\/millennials-at-work.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">50%<\/a> of the workforce and tend to actively look for prospective employers to offer diversity and inclusion programs meaning that companies that offer D&amp;I programming can capture the top talent.<\/li>\n\n\n\n<li>Organizations with diverse teams make better business decisions up to <a href=\"https:\/\/www.cloverpop.com\/hacking-diversity-with-inclusive-decision-making-white-paper?utm_campaign=Forbes&amp;utm_source=Forbes&amp;utm_medium=Forbes%20Hacking%20Diversity%20White%20Paper\" target=\"_blank\" rel=\"noreferrer noopener\">87%<\/a> of the time and improve team decision results by <a href=\"https:\/\/www.cloverpop.com\/hacking-diversity-with-inclusive-decision-making-white-paper?utm_campaign=Forbes&amp;utm_source=Forbes&amp;utm_medium=Forbes%20Hacking%20Diversity%20White%20Paper\">60%<\/a>.<\/li>\n\n\n\n<li>Teams with diverse backgrounds <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-wins-how-inclusion-matters\" target=\"_blank\" rel=\"noreferrer noopener\">can better adapt to their customer\u2019s needs and requirements<\/a> \u2014 a particularly useful skill when creating apps and needing to understand the needs of end-users.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1920\" height=\"1440\" src=\"https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company.jpg\" alt=\"\" class=\"wp-image-11974\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company.jpg 1920w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company-600x450.jpg 600w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company-1200x900.jpg 1200w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company-768x576.jpg 768w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company-1536x1152.jpg 1536w, https:\/\/ckl-website-static.s3.amazonaws.com\/wp-content\/uploads\/2024\/03\/diversity-values-company-760x570.jpg 760w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n\n\n<p>With all these statistics in mind, this Guild\u2019s mission dovetails perfectly with another one of our core values: <strong>Respect people and embrace differences.<\/strong><\/p>\n\n\n\n<p>Not only does learning about diversity help bring us together as a community and improve our relationships and productivity within Cheesecake Labs, but it also opens the door for better communication and collaboration with our clients from all walks of life.<\/p>\n\n\n\n<p>The better we can communicate and empathize with our clients, the better we can help them reach their goals.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Our clients help <\/strong><strong><em>us<\/em><\/strong><strong> learn and grow, too!<\/strong><\/h4>\n\n\n\n<p>During one of our All Hands Meetings, we had the pleasure of hosting Stephen, the Product Advisor for our client, CaribCoin. Stephen shared insights about his software development experiences with us.<\/p>\n\n\n\n<p>Since then, our connection has grown even stronger, and Stephen has become a valued Blockchain consultant for our organization. He brings his wealth of expertise and insights to enhance the success of our client projects.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>You\u2019re not just hiring one team of Cakers \u2014 you get every Caker\u2019s knowledge and expertise<\/strong><\/h4>\n\n\n\n<p>You&#8217;re not just getting a team when you hire a Cheesecake team for your project. You\u2019re also getting specialized internal support from the rest of the Cakers in the company.&nbsp;<\/p>\n\n\n\n<p>Our client, School Journey, quickly saw the benefits of our collaborative culture. During the early stages of their project, the allocated Software Architect noted a lack of defined development workflow, which could cause problems as the project progressed.<\/p>\n\n\n\n<p>He took advantage of a 1:1 meeting with his technical leader, an Engineering Manager, to discuss the issue and its potential negative effects.&nbsp;<\/p>\n\n\n\n<p>With support from this Engineering Manager and the rest of the company, we quickly found a solution. Our Engineering Manager promptly connected him with specialized colleagues from other areas within Cheesecake Labs.<\/p>\n\n\n\n<p>Together, they developed a workflow model that saved School Journey valuable time and allowed them to focus on strategic business initiatives. School Journey relied on our top-notch team to prevent problems and provide productive solutions.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Experience the benefits of Cheesecake Labs\u2019 culture firsthand<\/strong><\/h2>\n\n\n\n<p>It\u2019s all well and good to <em>tell <\/em>you how our culture improves outcomes for our clients, but we\u2019d much rather <em>show<\/em> you! <\/p>\n\n\n\n<p>If you\u2019re interested in learning more about how our unique culture can help you with your projects and ideas, we\u2019d love to help.<\/p>\n\n\n\n<p>We offer different services and approaches to development projects based on your needs. Looking to add some pre-vetted, highly skilled experts to your team for a project? We can help you with <a href=\"https:\/\/cheesecakelabs.com\/blog\/staff-augmentation-benefits\/\" target=\"_blank\" rel=\"noreferrer noopener\">staff augmentation and all the benefits it offers<\/a>.<\/p>\n\n\n\n<p>Or maybe you\u2019re looking for a whole team to help you bring your ideas to life. We offer a <a href=\"https:\/\/cheesecakelabs.com\/services\/dedicated-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">dedicated team approach<\/a> that could be just what you need.<\/p>\n\n\n\n<p><a href=\"https:\/\/cheesecakelabs.com\/contact\/\">Send us a message<\/a> today, and we can start finding the perfect solution for your project!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine a scenario where staff excel in their roles and actively engage in activities that consistently enrich their professional growth, seamlessly enhancing the quality of service delivered to your business\u2019s valued clients. That\u2019s not just a pipe dream \u2014 that\u2019s the kind of scenario that a well-built, well-maintained company culture can create.&nbsp; Today, we\u2019re exploring [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":11978,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[908],"class_list":["post-11970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culture","tag-tag-company-culture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Company Culture is Vital for Business and Client Success?<\/title>\n<meta name=\"description\" content=\"A company\u2019s culture is essential for employee satisfaction, productivity, and customer success. Learn how we approach company culture here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cheesecakelabs.com\/blog\/company-culture\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Company Culture is Vital for Business and Client Success?\" \/>\n<meta property=\"og:description\" content=\"A company\u2019s culture is essential for employee satisfaction, productivity, and customer success. 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